Question 1

What is MailIris and how is it different from web-based email marketing tools?

Accepted Answer

MailIris is a desktop email marketing application that offers one-time payment pricing, local data processing, and offline capabilities. Unlike web-based SaaS tools like Mailchimp, ConvertKit, or SendGrid (which require monthly subscriptions and store your data on their servers), MailIris processes all data locally on your computer, ensuring complete privacy and no recurring fees. The basic plan costs $49.99 once, while comparable web tools cost $20-100/month ($240-1200/year).

Question 2

How does MailIris protect my data privacy?

Accepted Answer

MailIris processes all your email data, contact lists, and campaign information locally on your computer. Your data never leaves your device or gets uploaded to external servers. This approach ensures 100% compliance with GDPR, CCPA, and other data protection regulations. Unlike web-based tools that store your data on their servers, MailIris gives you complete control over your information and eliminates the risk of data breaches or unauthorized access.

Question 3

Can I use MailIris offline?

Accepted Answer

Yes, MailIris is designed as a desktop application that works completely offline. You can create email templates, manage contacts, design campaigns, and prepare all your email marketing materials without an internet connection. You only need internet access when actually sending emails or syncing with email providers like Gmail. This offline capability makes MailIris perfect for working in areas with poor connectivity or when you need to focus without distractions.

Question 4

What's included in the $99.99 Premium plan?

Accepted Answer

The Premium plan ($49.99 one-time payment) includes all Basic plan features plus: multiple email provider support (up to 5 providers), Notion and Google Sheets import/export, advanced local analytics and reporting, extended template library (50+ templates), advanced automation workflows, A/B testing & optimization, advanced contact segmentation, and priority support. After the free upgrade period, annual upgrades cost $20. This plan is ideal for growing businesses that need advanced features and automation.

Question 5

How do I migrate from other email marketing tools?

Accepted Answer

MailIris makes migration easy with its Excel/CSV import functionality. Export your contact lists from tools like Mailchimp, ConvertKit, or SendGrid as CSV files, then import them directly into MailIris. The application supports standard contact fields and allows you to map custom fields during import. For email templates, you can recreate them using MailIris's template editor, which offers more customization options than most web-based tools. The migration process typically takes less than 30 minutes.

Question 6

What operating systems does MailIris support?

Accepted Answer

MailIris is a cross-platform desktop application that supports Windows, macOS, and Linux. This makes it accessible to users regardless of their preferred operating system. The application maintains consistent functionality and user experience across all platforms, ensuring you get the same powerful email marketing capabilities whether you're using Windows, Mac, or Linux. All versions receive the same updates and features.

Question 7

How does the one-time payment model work?

Accepted Answer

MailIris uses a simple one-time payment model: you pay once and own the software forever. There are no monthly or annual subscription fees. The Basic plan costs $49.99 and the Premium plan costs $99.99. Both plans include free automatic upgrades for a limited time (Basic: 1 year, Premium: 2 years). After the free upgrade period, you can continue using the software as-is, or pay $10/year for Basic or $20/year for Premium to receive continued updates and new features. This model saves you hundreds of dollars compared to subscription-based tools.

Question 8

What happens after the free upgrade period?

Accepted Answer

After the free upgrade period ends, you have two options: continue using your current version of MailIris without any additional costs, or subscribe to the annual upgrade program for $10/year (Basic) or $20/year (Premium) to receive new features, security patches, and improvements. Your existing license remains valid forever, and you can continue using all the features you paid for. The upgrade program is optional and designed to keep your software current with the latest developments.

Question 9

How does MailIris handle large contact lists?

Accepted Answer

MailIris is built to handle large contact lists efficiently thanks to its desktop architecture. The application can easily manage 100,000+ contacts without performance issues, as all data is processed locally on your computer. Unlike web-based tools that may slow down with large datasets due to server limitations, MailIris maintains consistent speed regardless of contact list size. The application also includes advanced filtering, segmentation, and search capabilities to help you manage large audiences effectively.

Question 10

Do you offer a money-back guarantee?

Accepted Answer

Yes! We offer a 30-day money-back guarantee on all MailIris purchases. If you're not completely satisfied with MailIris for any reason, you can request a full refund within 30 days of purchase, no questions asked. This gives you peace of mind to try our desktop-first approach risk-free and see how it transforms your email marketing workflow.

Question 11

Is MailIris suitable for enterprise use?

Accepted Answer

Yes, MailIris is suitable for enterprise use, especially for organizations that prioritize data privacy and control. The Premium plan includes enterprise-grade features like advanced automation workflows, A/B testing, advanced local analytics, and priority support. However, for very large organizations with 500,000+ contacts, you may want to consider our enterprise licensing options. MailIris's local data processing makes it ideal for industries with strict compliance requirements like healthcare, finance, and legal services.

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