Terms of Service

Last updated: September 6, 2025

1. Acceptance of Terms

By downloading, installing, or using MailIris software ("the Software"), you agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, do not use the Software.

These Terms constitute a legally binding agreement between you and MailIris ("we," "our," or "us") regarding your use of the Software.

2. Description of Service

MailIris is a desktop email marketing software application that provides tools for creating, managing, and sending email campaigns. The Software operates locally on your computer and does not require cloud-based services for core functionality.

Features include but are not limited to: contact management, email template creation, campaign scheduling, analytics, and integration with email service providers.

3. License and Usage Rights

3.1 License Grant

Subject to these Terms, we grant you a non-exclusive, non-transferable, limited license to use the Software on a single computer for your personal or business use.

3.2 License Types

We offer two license types:

  • Basic License: Includes core email marketing features for small businesses and startups
  • Premium License: Includes all Basic features plus advanced functionality, integrations, and priority support

3.3 Restrictions

You may not:

  • Copy, modify, or distribute the Software
  • Reverse engineer, decompile, or disassemble the Software
  • Use the Software for illegal or unauthorized purposes
  • Transfer your license to another person or entity
  • Use the Software on multiple computers with a single license

4. Payment and Pricing

4.1 One-Time Payment

MailIris uses a one-time payment model. You pay once for your license and own the software forever. There are no monthly or annual subscription fees.

4.2 Upgrade Fees

After the free upgrade period ends:

  • Basic License: $10 per year for continued updates and new features
  • Premium License: $20 per year for continued updates and new features

Upgrade fees are optional. You can continue using your current version without additional costs, but you won't receive new features or security updates.

4.3 Refund Policy

We offer a 30-day money-back guarantee. If you're not satisfied with MailIris within 30 days of purchase, contact us for a full refund.

5. User Responsibilities

5.1 Compliance with Laws

You are responsible for ensuring that your use of MailIris complies with all applicable laws and regulations, including but not limited to:

  • Email marketing regulations (CAN-SPAM, GDPR, etc.)
  • Data protection and privacy laws
  • Intellectual property rights
  • Anti-spam and anti-fraud regulations

5.2 Content and Data

You are solely responsible for the content of your email campaigns and the accuracy of your contact data. We do not review, monitor, or validate your content or data.

5.3 Account Security

You are responsible for maintaining the security of your computer and preventing unauthorized access to the Software and your data.

6. Privacy and Data Protection

Your privacy is important to us. MailIris processes all your email marketing data locally on your computer. We do not have access to your contact lists, campaign data, or email content.

For detailed information about how we handle your data, please refer to our Privacy Policy.

7. Software Updates and Support

7.1 Free Update Period

Your license includes a free period for automatic updates:

  • Basic License: 1 year of free automatic updates
  • Premium License: 2 years of free automatic updates

7.2 Support Services

We provide support through our website and email. Premium license holders receive priority support. Support does not include:

  • Custom development or modifications
  • Training or consulting services
  • Data migration from other platforms
  • Third-party integration support

8. Disclaimers and Limitations

8.1 Software Availability

The Software is provided "as is" without warranties of any kind. We do not guarantee that the Software will be error-free or uninterrupted.

8.2 Limitation of Liability

In no event shall MailIris be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, or business opportunities.

8.3 Maximum Liability

Our total liability to you for any claims arising from these Terms or your use of the Software shall not exceed the amount you paid for your license.

9. Termination

These Terms remain in effect until terminated. You may terminate these Terms by uninstalling the Software and ceasing all use.

We may terminate these Terms if you breach any provision. Upon termination, your license to use the Software ends, and you must uninstall the Software.

Provisions that by their nature should survive termination (including privacy, intellectual property, and liability limitations) shall remain in effect.

10. Intellectual Property

MailIris and all related content, features, and functionality are owned by us and are protected by copyright, trademark, and other intellectual property laws.

You retain ownership of your content and data. By using the Software, you grant us a limited license to use anonymized, aggregated data for improving our services.

11. Third-Party Services

MailIris may integrate with third-party services (e.g., email providers, payment processors). Your use of these services is subject to their respective terms of service and privacy policies.

We are not responsible for the availability, accuracy, or content of third-party services.

12. Governing Law and Disputes

These Terms are governed by the laws of Germany. Any disputes arising from these Terms or your use of the Software shall be resolved in the courts of Berlin, Germany.

We encourage you to contact us directly to resolve any issues before pursuing legal action.

13. Changes to Terms

We may modify these Terms at any time. We will notify you of significant changes by posting the updated Terms on our website and updating the "Last updated" date.

Your continued use of the Software after changes constitutes acceptance of the updated Terms.

14. Contact Information

If you have questions about these Terms of Service, please contact us:

Email: contact@mailiris.com

15. Severability

If any provision of these Terms is found to be unenforceable or invalid, that provision will be limited or eliminated to the minimum extent necessary so that these Terms will otherwise remain in full force and effect.